Office Live Workspace Community

 

This was the Office Live Workspace Community blog between 2007-2008. Office Live Workspace was your online place to store, access, and share documents.
Content is from the site's archived pages.

Code of Conduct

Welcome to Microsoft Office Live Workspace Community

Members:

To help ensure that the Microsoft Office Live Workspace Community is a great place to meet, collaborate and interact with others, you agree to abide by this Code of Conduct. We want a positive experience for all visitors/participants.

Respect others/play fair and be a good neighbor

  • Treat all other Microsoft Office Live Workspace Community participants with respect. Do not threaten, harass, stalk, or abuse other users.
  • Our participants want to chat and post on our collaborative services in a positive environment.
  • Do not post user-created content that advocates or encourages expressions of violence, bigotry, racism, hatred, or profanity.
  • Do not spam others! Nobody likes it and spamming and scrolling in chat rooms are serious violations of online etiquette.
  • Don’t impersonate or harass other participants, Microsoft employees, moderators or staff members.
  • Don’t post any materials that could harm other users’ computers or would allow others to inappropriately access software or websites. No viruses, worms, Trojan horses, or bots or activities that can be disruptive to online communication.

Protect your privacy and property

  • Don’t give out personally identifiable information (such as social security numbers, credit card numbers, names and addresses, telephone numbers, driver license numbers, passwords) to strangers online. This information can be used for illegal or harmful purposes.
  • Parents: Be aware of and help exercise control over content posted by and activities of your children to keep them safe online.
  • You are responsible for protecting your computer against interference or viruses that may be encountered on the Internet or this site. We do not screen, back up or restore user-created material stored. We recommend that you install a virus protection program on your computer and keep it up to date.
  • To read the Office Live Workspace Community Privacy Statement.

Know the law

  • Microsoft does not allow any illegal activities. Do not publish, post, distribute, disseminate of discuss defamatory, infringing, obscene, sexual or other unlawful material or information like child pornography or illegal drugs including images, audio, video or text.
  • Do not upload files or post messages that contain photos, music, software or other material protected by intellectual property laws, rights of privacy or publicity or any other applicable law unless you own or control the rights to do so or have received necessary permission. Microsoft is not responsible for any use of anything you say or post.
  • You are responsible for adhering to all local and national laws that pertain to your location.

Be responsible

  • The Microsoft Office Workspace Live Community is not designed to be a primary place to store any materials; you are responsible for creating backups you post. Microsoft is not responsible for loss of, access to, deletion, alteration or restoration of any materials posted.
  • You are responsible for any actions that you take based on advice or information you receive on Microsoft Office Live Workspace Community. Use your own judgment when evaluating information and remember that information provided could be from people at any age and experience level. The decision to act on any information/advice is your own and you should perform your own research prior to making any decisions.

Uphold the Code/Termination and Cancellation

  • In helping to make Microsoft Office Live Workspace Community a great place to meet, chat, exchange samples and ideas and collaborate, you must do your part to uphold the Code of Conduct.
  • Don’t post links to websites that violate the Code of Conduct.
  • Be sure to reread this Code of Conduct once in awhile because Microsoft may update it occasionally.
  • Specific groups, chats and other services may have additional guidelines for use, so be sure to review them in addition to this Code of Conduct. All activity on Microsoft Office Live Workspace Community is also governed by the Terms of Use. To read the Terms of Use.
  • Microsoft will remove, without notice, any post or ban participants that are deemed objectionable or that violate this Code of Conduct.
  • Microsoft is not responsible for the content or activities in any user-created message. The decision to view or engage all content is yours and we advise you to use your judgment.

Thanks for following this Code of Conduct and joining the Microsoft Office Live Workspace Community!

 

Workspace Team Blog

Commentary and discussion of the Workspace product: where its been, where its going, and what you can do with it.

Published Wednesday, November 07 2007

A note from the community manager

Hi.

Im what you might call the community manager. Im responsible for this platform in terms of the features and functions it delivers, how it looks, and how it evolves.

Generally speaking, we have two broad goals in mind. The first is to deliver a simple team blog: a place from which we can add our voice to the conversation. The second goal is somewhat more ambitious. In time wed like this to become a hub of activity around our services.

With regard to the former, you can expect to see posts from the product team members aligned with the following themes:

  • Workspace in the news, customer testimonials, our educational program , portal updates 
  • vNext – current customer needs, vNext changes, new feature announcements 
  • User experience - highlight current features, tips & tricks, support issues, user experience improvements 
  • Live team – outages (in the unlikely event), upgrades, changes 
  • And of course, getting to know the team.

In a few weeks, Ill take the covers off the forums -- no news there yet, just ordinary forums to support the asking and answering of questions. For a while, most of what you see will be features that come out of the box. Rest assured, however, that things will get more interesting.

How interesting? Im into the co-creation thing. Id like to build in features that permit rich interaction between product group and service user to support joint planning activities related to the Workspace product itself. Id also like the same level of support for user interaction around the key activities Workspace enables.

So, got any ideas? Whats the best service related community experience around? Should I start a Facebook group? Im not the biggest fan of Second Life, but I suppose I could be convinced to get my feet wet. Do you use del.icio.us? There are a billion (okay, perhaps only a few dozen) great services we can deliver if we integrate social bookmarking. Were already talking about integrating Twitter. And it might be cool to do something unexpected with IM. Id like to say the skys the limit, but the fact is Im on a budget. But, for the right idea...

I have few pre-conceived notions here so please get crazy and let me know the result. Better yet, send photos -- please keep it clean and in all ways professionally appropriate. (Actually, if theyre good photos, dont break any laws, and are in any way relevant, Ill post em. I swear I will.)

About me? Ive been focused on social computing from the beginning. Ive been a program manager, a product manager, a product planner, and managed teams in every capacity. (I havent slung code for several years, and I have to admit, I miss it.) Now, as a community manager Ill be doing a little of everything. If you knew me, youd know just how well that works for me.

Want to know more? Search bobreb -- most of what youll find will relate to me. 

Bob Rebholz
Workspace Team Blog

Commentary and discussion of the Workspace product: where its been, where its going, and what you can do with it.

Published Monday, June 30 2008, 08:21 PM

Go Green!

by Susan Woodside, Team Editor

Hi, I’m the team editor for the Office Live Workspace User Assistance team. One of the reasons I’m excited about Office Live Workspace is that it’s a service that can replace the many pieces of paper we need to manage our busy lives with online documents that we can share with others. Remember the “paperless office?”  I look at the piles of paper on my desk, and on the desks of the other editors in my office, and see that dream hasn’t arrived yet. Office Live Workspace is a step in the right direction.

Let’s look at the pile next to my skull mug pencil holder. On top is a tuition bill for my son, away at school. He printed this off of his school’s Web site (they don’t mail bills to parents anymore). I have to put in a request for funds from our 529 account, see how we’re doing budget-wise, and remember to pay the bill on time. I created a new workspace called “University of Washington expenses” using the Blank workspace template. Now, my son, his grandmother in Michigan, and my husband can keep track of tuition and living expenses, as well as due dates and account numbers.

Next in the stack is a printed e-mail message from a friend with information about trip insurance… I’m going on the first cruise of my life this summer, and we are doing research about visa requirements, shore excursions, laundry on the ship. To keep all of this information organized in one place, I created a Travel workspace and shared it with my travel companions.  The Travel workspace contains a number of documents, including packing and travel checklists, that you can modify to meet your needs. You can also add documents about your other travel research. For more information, see Use lists to track and share contacts, events, and tasks.

In case anyone thinks that none of my clutter is work-related, paper number three is a note showing the date for my presentation to my team about Office Live terminology. This is on my Outlook calendar, and I have some hand-outs that I’ll pass out to my group. To keep track of everyone’s presentations, we use a group workspace spreadsheet, Sign up for your demo.

One of the best ways to provide assistance without having to do all the work granularly is to use a help desk solution. I prefer Zendesk because they have out of the box functionality that is superior to most others. If you're setting up a customer service system and you wish to heavily customize it, you may want to hire a team to handle Zendesk support for you. This will empower you to create customized service that you customers will greatly appreciate, and will free you to do more important tasks, like making the rest of your office paperless.

Is my office paper-free yet? No, but we’re finding better ways to share information, and finding that workspaces help to give those buried bits exposure to the people who can benefit. For more ideas about how to save paper with Office Live Workspace, see the article Go green: 5 ways to reduce paper using Office Live Workspace.

Are workspaces helping you in an unexpected way? Let me know….
Susan Woodside, Team Editor

OfficeLiveWorkSpaceCommunity.com