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Authentication loop attempting to access workspace via browser

Last post 08-21-2008 5:07 PM by RTSMT. 4 replies.
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08-19-2008 11:50 AM
  • ZaDDaZ
  • Joined on 08-19-2008
  • Posts 3
  • Points 45

Authentication loop attempting to access workspace via browser

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I'm using Vista Business with IE7.  When I go to http://workspace.office.live.com/, the browser goes into a loop of redirects between http://workspace.office.live.com/?wa=wsignin1.0 and https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=10&ct=1219160879&rver=5.5.4177.0&wp=MBI&wreply=http:%2F%2Fworkspace.office.live.com%2F&id=252699&lc=1033.  I'm not sure if the 2nd address changes.  I assume this is trying to authenticate me, and I am logged in via a LiveID.  I have attempted to sign out of my LiveID and sign in, but the same thing happens.

 Any clues?
  • Post Points: 20
08-19-2008 7:31 PM In reply to
  • ChrisA
  • Joined on 03-21-2008
  • Posts 69
  • Points 1,005

Re: Authentication loop attempting to access workspace via browser

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ZaDDaZ, does this repro if you open a new IE window and go to that URL? In this case, the new window will not be signed in to LiveID so you should get a login page.

If that fails, clear temp internet files and possibly cookies as well and try again.

Chris
  • Post Points: 20
08-20-2008 9:07 AM In reply to
  • ZaDDaZ
  • Joined on 08-19-2008
  • Posts 3
  • Points 45

Re: Authentication loop attempting to access workspace via browser

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Cleared temp files and cookies, rebooted, and still doesn't work.  I can sign in fine using FireFox 3 which I find somewhat ironic.
  • Post Points: 5
08-20-2008 9:38 AM In reply to
  • ZaDDaZ
  • Joined on 08-19-2008
  • Posts 3
  • Points 45

Re: Authentication loop attempting to access workspace via browser

Contact

Well, I just did the clear cache and cookies again, and I was able to log in via IE now.  Sounds like this is more of an issue with LiveID than OfficeLive Workspaces.
  • Post Points: 20
08-21-2008 5:07 PM In reply to
  • RTSMT
  • Joined on 08-21-2008
  • Posts 3
  • Points 30

Re: Authentication loop attempting to access workspace via browser

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Clearing everything in IE7 worked for me as well. Tried and tried to sign out, but kept coming back to same page. After clearing all, I was able to sign out!
  • Post Points: 5
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