First.  Fantastic application and I love the way it's changed the way I work.  Great job; game-changing.

I installed the 1.2 plugin yesterday and the installation went fine without a hitch.  All workspace integration working between MS2007 and Workspace just fine.

BUT when the PC boots up, something is opening C:\Program Files\Microsoft on my desktop.  This is the same master folder that contains the \Office Live sub-dir but it only opens as far as C:\Program Files\Microsoft.  It is behaving as if a program is being called upon but is not there.  But that's just me guessing.

In any case, I checked MSConfig and don't see any services that could be calling to that directory specifically.  I ran a search in RegEdit for something calling a missing app in that dir.  Nothing.

Can I get some help??

Thanks,

XP SP3
P4 3.2 Ghz with HT
4 Gb Ram
Available system RAM after boot: 85%
Available HDD space: 45Gb

Thanks for the kind words carbon.  could you please post the list of programs that you have set to run at start-up?

Thanks,

Oli.

Thanks for the quick reply!  And help :-)

Here is a HiJackThis output (got a little more than you need but what the heck, it's free!)

Logfile of HijackThis v1.99.1
Scan saved at 8:58:49 PM, on 21/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Utilities\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Norton SystemWorks Basic Edition\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\PnkBstrA.exe
C:\PROGRA~1\Norton SystemWorks Basic Edition\Norton Utilities\Speed Disk\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Belkin Bulldog Plus\upsd.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Utilities\Startup Cop Pro 3\StartupCopPro.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Belkin Bulldog Plus\MUPS.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Utilities\Yahoo! Widgets\YahooWidgetEngine.exe
C:\Utilities\Yahoo! Widgets\YahooWidgetEngine.exe
C:\Utilities\Yahoo! Widgets\YahooWidgetEngine.exe
C:\Utilities\Yahoo! Widgets\YahooWidgetEngine.exe
C:\Utilities\Yahoo! Widgets\YahooWidgetEngine.exe
C:\PROGRA~1\COMMON~1\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Utilities\ObjectDock\ObjectDock.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroTray.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\Explorer.EXE
C:\Utilities\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netvibes.com/#Main
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\Symantec Shared\IDS\IPSBHO.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: &Google Notebook - {CCCCCCD3-666F-4F81-8B69-745DE9F6D897} - C:\Program Files\Google\Google Notebook\gnotes1.0.2.19-1894098869.dll
O2 - BHO: PicLens plug-in for Internet Explorer - {EAEE5C74-6D0D-4aca-9232-0DA4A7B866BA} - C:\Program Files\PicLensIE\PicLens.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Google Notebook - {CCCCCCDB-4DDB-4703-95D4-DD2C526397BF} - C:\Program Files\Google\Google Notebook\gnotes1.0.2.19-1894098869.dll
O3 - Toolbar: Copernic Desktop Search - Home - {968631B6-4729-440D-9BF4-251F5593EC9A} - C:\Program Files\Copernic Desktop Search 2\DesktopSearchBand300000081.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [itype] C:\Program Files\Microsoft IntelliType Pro\itype.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKCU\..\Run: [Startup Cop Pro Startup Launcher] C:\Utilities\Startup Cop Pro 3\StartupCopPro.exe /startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - Global Startup: Belkin UPS.lnk = C:\Program Files\Belkin Bulldog Plus\MUPS.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Note this (Google Notebook) - res://C:\Program Files\Google\Google Notebook\gnotes1.0.2.19-1894098869.dll/gn_menu1.html
O8 - Extra context menu item: Note this item (Google Notebook) - res://C:\Program Files\Google\Google Notebook\gnotes1.0.2.19-1894098869.dll/gn_menu2.html
O8 - Extra context menu item: Password Generator - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComPasswordGenerator.html
O8 - Extra context menu item: RoboForm Options - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComOptions.html
O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Options - {320AF880-6646-11D3-ABEE-C5DBF3571F4C} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComOptions.html
O9 - Extra 'Tools' menuitem: RoboForm Options - {320AF880-6646-11D3-ABEE-C5DBF3571F4C} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComOptions.html
O9 - Extra button: Generate - {320AF880-6646-11D3-ABEE-C5DBF3571F50} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComPasswordGenerator.html
O9 - Extra 'Tools' menuitem: Password Generator - {320AF880-6646-11D3-ABEE-C5DBF3571F50} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComPasswordGenerator.html
O9 - Extra button: Launch PicLens - {3437D640-C91A-458f-89F5-B9095EA4C28B} - C:\Program Files\PicLensIE\PicLens.dll
O9 - Extra button: Passcards - {45DB34C3-955C-11D3-ABEF-444553540001} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O9 - Extra 'Tools' menuitem: Passcards Editor - {45DB34C3-955C-11D3-ABEF-444553540001} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O9 - Extra button: Safenotes - {45DB34C3-955C-11D3-ABEF-444553540002} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditNote.html
O9 - Extra 'Tools' menuitem: Safenotes Editor - {45DB34C3-955C-11D3-ABEF-444553540002} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditNote.html
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'c:\program files\bonjour\mdnsnsp.dll' missing
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1175005684281
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D6E0B119-DCF2-4CD6-8DFB-7CFF1B70F7FF} (TeamOn Import Object) - https://bis.na.blackberry.com/html/web/client_tools/TOImport.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15028/CTPID.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8A6B33F6-FFE3-41B0-93A4-7812E4501E76}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\msgrapp.8.5.1302.1018.dll
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\msgrapp.8.5.1302.1018.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\Skype4COM.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: MCPClient - C:\PROGRA~1\COMMON~1\Stardock\mcpstub.dll
O20 - Winlogon Notify: WBSrv - C:\Utilities\WindowBlinds\wbsrv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: IconPackager Repair - {1799460C-0BC8-4865-B9DF-4A36CD703FF0} - C:\Utilities\IconPackager\iprepair.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Utilities\Ad-Aware\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Unknown owner - C:\WINDOWS\system32\CTsvcCDA.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\Norton SystemWorks Basic Edition\Norton Utilities\NPROTECT.EXE
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\Norton SystemWorks Basic Edition\Norton Utilities\Speed Disk\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Acronis Try And Decide Service (TryAndDecideService) - Unknown owner - C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
O23 - Service: UPS - UPSentry Service (UPSentry_Smart) - Delta - C:\Program Files\Belkin Bulldog Plus\upsd.exe

It's been over a week with no information.  Are you waiting for something from me or are you looking into the problem?

 TIA

Hi Carbon,

We're taking a look at this now, appologize for the delay,

Oli.

 No problem.  I just hadn't heard and I am anxious to get this to work.

I am very appreciative of the help.

C14

Carbon,

sorry for this delay in our response. We just released a new version of our add-in. Could you try installing version 1.3? Just sign in to Office Live Workspace and click "Office Live Update Available" on the workspace toolbar. If this issue still happens please check the following:

1. Do you have any other application installed under C:\Program Files\Microsoft\ except Office Live?

2. Does this issue happen when you uninstall Office Live entirely (using Add or remove programs)?

We don't perform any action at system startup, so it's very likely something else is trying to open this folder. Could you check your system using anti-spyware / anti-virus software to make sure that you don't have any malicious software there?

thanks

Przemyslaw

Thanks for your reply and thanks for the updated application.  It did not fix the problem :-(  but your e-mail got me thinking.  And I fixed it (or found a workaround at least)

LONG STORY SHORT: the Microsoft application itype.exe for the MS keyboards was the culprit.  When I disabled that application at launch the C:\Program Files\Microsoft\ window DID NOT OPEN!! and the Office Live interface loaded without hiccup or problem.

Sorry it was one of your apps that caused the error (and no idea why I seem to be the only one with the problem) but there it is solved.  I haven't tried running itype.exe delayed (like after boot) but I may test it later.  For now I am happy not to have that big freaking window facing me after every boot.

CB14