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We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

Last post 08-06-2008 7:54 AM by gphillips. 11 replies.
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01-05-2008 2:55 AM
  • yu7524
  • Joined on 01-05-2008
  • Posts 4
  • Points 80

We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

 after I receive e-mail today and follow instruction to complete sign up

however it show message: "We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later "

I use sign in link

my windows live ID : yu7524@gmail.com

 can someone solve my issue

thanks

 

 

 

  • Post Points: 35
01-21-2008 2:07 AM In reply to

Re: We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

I have had the same problem for over a week now.  And Live keeps sending me an email asking me why I have not signed up yet considering I'm one of the "few" who have been sent an invite.  I find it ironic that they keep asking me and yet they make the sign up process impossible.

Is anyone out there listening from Live?  Would you mind answering the question?

  • Post Points: 5
03-21-2008 3:56 PM In reply to

Re: We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

yu7524, You should be able to sign up fine now. Can you please retry. If you still see the issue, Let us know. 

  • Post Points: 20
05-07-2008 4:09 PM In reply to
  • Sanjeev
  • Joined on 05-07-2008
  • Posts 1
  • Points 20

Re: We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

Shilpa

    I too have the same problem. I'm trying to login using USA_Sanjeev@yahoo.com. I tried three different email a/cs from three different PCs; still same problem

 

 

 

  • Post Points: 20
05-08-2008 1:42 PM In reply to

Re: We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

Sanjeev, You need to sign up first. Steps to follow -

1. Browse to http://www.officelive.com/
2. Click sign up.
3. Put your email address, and hit create. (for non Live - id)
4. Fill in all details & follow the directions on the page.

You should be able to complete signup. Let me know if you still see any issues.

Thanks
Shilpa

 

 

 

 

  • Post Points: 35
05-19-2008 1:09 PM In reply to
  • mivilpo
  • Joined on 05-19-2008
  • Posts 1
  • Points 5

Re: We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

I'm having same problems. I tried to sign up using existing live id and got same error message. Retry don't help.

 

Mika

Filed under: ,
  • Post Points: 5
08-02-2008 10:34 AM In reply to
  • Navid
  • Joined on 08-02-2008
  • Posts 2
  • Points 25

Re: We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

Hi Shilpa,

I am getting the same error message but I am not even trying to sign up, I have signed up already and can access my profile.  The problem is when I try to redirect my existing domain.  There are 2 screens, the first one asks me to "confirm" and then it goes to the second page when it asks me to "complete my order" and by doing that it gives me the mentioned error message every time.  I have tried it many times for 2 days now.  Not sure what I am doing wrong.  My Live ID is: navid_noorbakhsh@hotmail.com

Thanks,

Navid

 

Filed under: ,
  • Post Points: 20
08-03-2008 8:23 AM In reply to
  • Shewuk
  • Joined on 06-09-2008
  • Posts 37
  • Points 425

Re: We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

Hi, Navid.

I am sorry you are having so much trouble.  I am unsure, from what you have written, if this is an issue with Office Live Workspace (this forum) or Office Live Small Business (web pages). If it is the latter, posting in that forum may get a more positive response. I have listed the links for that forum, email support for this forum and support for  OLSB. Someone may come in with a solution for you but in the mean time, try contacting support - they may have a solution.

LINKS:

email:- support for Office Live Workspace

Office Live Small Business Forums  

Office Live Small Business - support 

Hope you get it solved, soon. 

Shewuk
Moderating for MSFT
  • Post Points: 35
08-03-2008 4:11 PM In reply to
  • Navid
  • Joined on 08-02-2008
  • Posts 2
  • Points 25

Re: We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

Hello,

Thank you very much for your quick response.  I tried it with another (new) LIVE account and fortunately I was able to redirect my domain and get it to work with no problems.  I still do not know why it was not working with the first account - that one was a very old Hotmail account of mine.

Thanks again,

Navid

  • Post Points: 5
08-04-2008 3:36 PM In reply to

Re: We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

I too have a Windows ID and can not sign up for the Windows Live Workspace. I have used scsutke@hotmail.com for a very long time and should be able to sign up for this service.

 

i get this message whenever I try to create a workspace

 

We're sorry, Microsoft Office Live has encountered an unexpected problem in processing your request.
Please try one of the following:
  • Please check the Address bar to ensure that you have entered the correct URL.
  • Use your browser's Back button to try another link.
  • Go to Microsoft Office Live Home and work on another task if the service you are requesting is temporarily not available.
  • If you continue to encounter this problem or want assistance, please contact us.

Can someone please try and help me.

 

 

Joseph DeLuca

  • Post Points: 20
08-04-2008 3:55 PM In reply to

Re: We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

You need to sign up first. Steps to follow -

1. Browse to http://www.officelive.com/
2. Click sign up.
3. Click signin (as you already have a live id) - then on the next page enter your email address & password.
4. Fill in all details & follow the directions on the page.

You should be able to complete signup. Let me know if you still see any issues.

Thanks
Shilpa

  • Post Points: 20
08-06-2008 7:54 AM In reply to
  • gphillips
  • Joined on 08-06-2008
  • Posts 3
  • Points 30

Re: We are unable to complete signing up for Microsoft Office Live at this time. Please click the Back button and try again later

I also cannot sign up. I have logged a fault with support using the links on the page and they replicated the problem after resetting the password on my Live ID but said that at the moment there is no solution. Great!

 

1. Browse to http://www.officelive.com/
2. Click sign up.
3. Click signin (as you already have a live id) -

 I instantly get:

We're sorry, Microsoft Office Live has encountered an unexpected problem in processing your request.
Please try one of the following:
  • Please check the Address bar to ensure that you have entered the correct URL.
  • Use your browser's Back button to try another link.
  • Go to Microsoft Office Live Home and work on another task if the service you are requesting is temporarily not available.
  • If you continue to encounter this problem or want assistance, please contact us.

 

 

  • Post Points: 5
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