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still cannot complete sign up

Last post 02-21-2008 12:56 PM by Bob. 2 replies.
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02-11-2008 6:21 PM
  • Julie
  • Joined on 02-11-2008
  • Worcester, Mass
  • Posts 1
  • Points 35

still cannot complete sign up

Hi

I received my workspace ready email on 01-17-08, and again on 01-31-08.  I have attempted to complete my sign up with no luck.

So today when I was messing around I actually pre-registered again. My confusion is that my LiveSpace ready email came to my work email address (which is what I wanted ) but my personal email address is the one associated with windows live. Now whaen I try to complete sign up from the email link it tells me I am pre-registered and to wait for my invite email.

Can anyone walk me through this?

Julie C in Massachusetts.

 

Julie C. Worcester, Mass
  • Post Points: 35
02-21-2008 11:39 AM In reply to
  • OL-Sam
  • Joined on 12-14-2007
  • Posts 138
  • Points 1,540

Re: still cannot complete sign up

Hi Julie,

I'm letting the team know about your problem, so hopefully we'll have an answer for you shortly. Thanks for your patience!

OL-Sam
Moderator
  • Post Points: 5
02-21-2008 12:56 PM In reply to
  • Bob
  • Joined on 11-02-2007
  • Posts 56
  • Points 1,470

Re: still cannot complete sign up

I'm sorry you're having trouble Julie. And I'm not 100% certain I understand the problem. For starters, have you reviewed Kavitha's signup video's? They might be worth a look.

 

Workspace Screencasts: 

Signing up for workspace
Signing up for workspace

 

Workspace service first time sign in
Workspace service first time sign in

 

Kavitha's workspace issue screencast
Kavitha's workspace issue screencast

  • Post Points: 5
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