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signing in a nightmare!

Last post 05-21-2008 3:56 PM by ChrisA. 1 replies.
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05-20-2008 6:51 PM
  • heathero
  • Joined on 05-20-2008
  • Posts 1
  • Points 20

signing in a nightmare!

 

I have set up more office live accounts than I can count and just set up a workspace acct too (hope to be able to share onenote, which it sounds like i can't do anyway) and everytime i sign into any of them i just get a blank screen w/the yellow triangle bottom left w/the ! in it and "done". The page that i am on is http://login.live.com/login.srf?wa=wsignin1.0&rpsnv=10&ct=1211322923&rver=4.5.2135.0&wp=MBI&wreply=http:%2F%2Fhome.officelive.com%2FSettings%2FPages%2FHome.aspx%3F%26authAtt%3D1&lc=1033&id=66623

i have cleared cashe, reset cookies, made it a trusted site, etc. what's the problem???

  • Post Points: 20
05-21-2008 3:56 PM In reply to
  • ChrisA
  • Joined on 03-21-2008
  • Posts 71
  • Points 1,045

Re: signing in a nightmare!

Heathero, it sounds like your browser is having an issue with the login.live.com page. The URL you've pasted is a link that should direct you to login with your Windows LiveID at login.live.com and then redirect you back to Office Live's webpages. To help you past this issue, send me the following information so I can asses what the issue may be.

  • Where in the sign in process do you get the blank screen? Is it when you click 'sign in' from Office Live's pages or after you've logged in with your LiveID?
  • Can you sign into other Live services via the web with your Windows LiveID such as http://mail.live.com or http://home.live.com?
  • What browser are you using?
    • What version?
    • Do you have any add-ins (toolbars) installed?
  • Double click the yellow triangle in the bottom left and copy/paste the error that you are getting into your reply.
  • If you have access to multiple computers, can you reproduce the issue on all of them?

Thanks,

Chris

  • Post Points: 5
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