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Welcome email not working?

Last post 08-22-2008 3:10 PM by Scott D. 1 replies.
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07-27-2008 10:12 AM
  • barnek02
  • Joined on 07-27-2008
  • Posts 1
  • Points 20

Welcome email not working?

 I sent a welcome email to a colleague this morning, asking him to access a workspace. The embedded link simply created an almost empty tab, entitled 'AOL Link' and all the page had was

Click the link below if the page does not load in 5 seconds

 
The 'link below' wasn't a link - the whole page is inactive and also doesn't load anything else. This also happens for me, from my copy of the invote.
 
Does anyone have any ideas? I have tried on both Firefox and IE. I also copied the link from the email directly into the browser and got the same result.
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  • Post Points: 20
08-22-2008 3:10 PM In reply to
  • Scott D
  • Joined on 02-29-2008
  • Posts 9
  • Points 105

Re: Welcome email not working?

barnek02,

What email clients are being used to access the links? For some email clients, content is automatically blocked if the message contains a link until you allow the content. For example, in hotmail, there will be a small message at the top of the screen saying that the content is blocked until you click the mark as safe button.

Thanks,

Scott

Scott DeBoer
SDET
  • Post Points: 5
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