Hi, a Japanese user has raised a situation where apparently it is possible for him to open and edit others' Office files from Workspace, but he cannot seem to edit his own uploaded Word or Excel files.
Unfortunately, there has been no further information about what system or program versions he is using.
I'm assuming for the moment he can actually see his own files in the Open window and can open them normally. Then for some reason, he cannot edit them. Any ideas what might cause this? Thank you.